Ted Lasso took pop culture by storm. He arrived on the scene as a seeming buffoon and sabotaged coach, but time showed him to be wise beyond his quotable quips. We will use quotations from Lasso as a launching point for the deeper lessons we can learn about communication, conflict, and culture.
Learning Objectives:
After this session, attendees will be able to:
Understand simple "rules of engagement" as related to communication to ensure we foster connection with team members and patients.
Have task-focused versus relationship-attacking discussions to empower you to move beyond conflict.
Appreciate what DOES and DOES NOT comprise culture and intentionally create an environment you can be proud of.
