Telling a great story is both an art and a science. You have to master the emotional element to attract an audience and make a connection, but you also must carefully develop your plot to keep them interested up until the very end. This is not unlike the challenges faced by Treatment Coordinators in conducting a New Patient Exam. The truth is every exam is a chance to tell the story of how your practice can help the potential patient sitting in front of you! Using a methodical approach combined with the right mix of personal connection, you can lead a patient towards starting a new chapter by saying yes to treatment!
Learning Objectives:
After this session, attendees will be able to:
Identify the steps needed to strategically plan the timing of the New Patient Exam for optimal effectiveness.
Examine the parallels between storytelling and the New Patient Exam.
Learn the best ways to build rapport, earn trust, and obtain commitment to reach a positive outcome in your New Patient Exams.
